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Service Level Agreement

As a COPA-DATA customer, you benefit from comprehensive support as part of the free Service Level Agreement BASIC. With our Service Level Agreement PREMIUM we provide you with additional services such as:


- Preferential ticket processing

- Free upgrades for all recorded licenses

- Discounts


If you would like to find out more about SLA PREMIUM get in touch with us using the form below. We will be happy to prepare a tailor-made offer for you.

After you submit the form, the above-mentioned data will be processed by COPA-DATA for the purpose of processing your request on the basis of your consent given by submitting the form. Unless you opt out, the data will be further processed on the same legal basis for the purpose of communication, which is compatible with the original purpose of processing.

Further information can be found in our privacy policy.